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Vacancy Details

Job Title

Weekend Customer Service Assistants (9 hour contracts, working on either a Saturday or Sunday)


9.87 per hour

Hours of Work



Thames Clippers - Trinity Buoy Wharf

Closing Date

Monday 25th February 2019

Job Description

The Role: Working on any of our 22 piers along the Thames, you will welcome all members of the public; selling them the right ticket to travel and assisting them with their journey with us on our boats.

You: We’re looking for people who love working and engaging with the public and making their experiences as memorable as possible!

We will give you full training on our varied ticket types and you will be comfortable approaching customers and selling them the appropriate ticket.

You will be a great communicator, friendly and approachable and always wanting to deliver the best customer service possible.

And, you won’t mind working outdoors or being on your feet all day and will thrive in a busy environment, maintaining empathy even when it gets really busy!

When: The assessment centres will be held on 8 March 2019 at 9.15am and 2pm at the Preview Centre in North Greenwich.

Important Information: We use assessment centres to give you plenty of information about the company, the role and how we work. They are fun and informative and a great way for you to learn all about us whilst we find out about you!

We pick the dates for assessments in advance, so we can ensure we have the right assessors available to meet with you. Therefore if you cannot make the above date for the assessment, please do not apply, as we won’t be able to change the date or hold another assessment for you.

Instead, if you can’t make it, please sign up for job alerts and you will be notified of all our future vacancies. Hopefully you’ll be able to make one of our next assessments!

About AEG and MBNA Thames Clippers

AEG is one of the leading sports and entertainment businesses in the world. In the UK we comprise of The O2; The SSE Arena, Wembley; MBNA Thames Clippers; and AEG Presents which includes the Eventim Apollo and indigo at The O2.

MBNA Thames Clippers are London's leading River Bus service. With a fleet of 17 high speed boats which provide commuters and leisure visitors with a unique way to travel around the capital.

Our staff benefit from free travel on MBNA Thames Clippers, along with a group private pension plan, private medical insurance, life assurance, EAP, ride to work scheme or season ticket loan and childcare vouchers. We also offer discounts at bars and restaurants at The O2 and local gyms.

So why apply?

Our staff benefit from free travel on MBNA Thames Clippers, along with a group private pension plan, private medical insurance, life assurance, EAP, Cycle to work Scheme, Season Ticket Loan and discounts at bars and restaurants at The O2.

This is an excellent opportunity to hone and develop your customer service skills and join an exciting and growing organisation which was voted “Employer of the Year” at the 2017 London Transport Awards. There is real potential for internal development and promotion within our business and internal succession is one of our core values.

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