Ticketing Assistant


22,500-25,000 a year plus benefits

Contract Type


Hours of Work

37.5 hours per week, Monday to Friday. We welcome flexible working conversations


AEG Presents Head Office - 240 Blackfriars Road, London SE1 8NW.

Closing Date

Sunday 22nd May 2022

Full Description

We are looking for a Ticketing Assistant to support the AEG Presents Ticketing team with daily administration.

You’ll prepare events for on-sale by co-ordinating, collating and distributing event information; pre-sales, and by notifying all box offices.

You will report on sales figures for shows both internally and externally for UK and European tours; and co-ordinate and re-allocate tickets across various venues and ticketing platforms.

You’ll assist the ticketing team across larger scale events which may include helping on-site.

You’ll work with our Finance team on a variety of reports and requirements, to ensure they have the information needed.

We’re looking for an organised team player who has an eye for detail. You will have worked in a customer service role before and understand the importance of delivering exceptional service.

You’ll be a confident communicator and be able to write accurate reports detailing financial information. You’ll also be a computer whizz with a solid working knowledge of Excel and other Microsoft Office programs. 

We’re looking for a positive, flexible team player person who loves working in a high achieving environment.

We’ll give you a thorough induction so you can meet other new employees and get to understand how things work at AEG. You’ll be given all the information you need so that you’ll be set up for success. We encourage new ideas and innovation, so don’t be afraid to contribute right from your first day! 

Where: You’ll be based at our head office in Blackfriars and we’re currently working 4 days in the office and 1 day remotely, we offer flexible start and end times and welcome flexible working conversations. 

So why apply? 

AEG is an inclusive organisation where we value everybody’s contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all opinions. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always! 

You can find out about our Vision and Values here: https://careers.aegeurope.com/our-values and our Employee Network Groups here https://careers.aegeurope.com/our-culture/employee-network-groups/ 

Our commitment to inclusion

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.

Please be aware we no longer accept CV’s. In some instances, you can still upload this but the hiring manager will not be able to use it to make their final decision. Instead, you will be asked to complete an application form, which is anonymised so that we can run a fair, inclusive, and equitable recruitment process.

Therefore, please make sure you follow the instructions carefully and complete the application form in full, with as much detail as possible as the information you provide will allow us to decide whether to progress your application to interview stage.

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Life at AEG

Point of view shot from within a crowd at a gig, audience are waving their hands in the air.

AEG is a company with global reach. AEG owns and manages over 100 of the world’s leading venues over 5 continents. They host 50 million guests annually during 10,000 events.