Senior Ticketing Manager


36,000-40,000 a year dependent on experience/skills plus benefits

Hours of Work



AEG Presents Head Office - Almack House 28 King St, St. James's, London SW1Y 6QW.

Closing Date

Thursday 27th June 2019

Full Description

About the Job: We are looking for a Senior Ticketing Manager to join our Ticketing team at AEG Presents and oversee all aspects of ticket sales, distribution and reporting for AEG Presents.

You will deliver a full service provision for AEG Presents and its affiliated companies, from establishing the scaling manifest, ticket agent allocations / providing invoicing information, occasional attendance on the evening of an event to manage show revenue reconciliations and any tickets reallocations.

You’ll prepare both UK and European events for on-sale through co-ordination with UK and European partners regarding price scaling; collation and distribution of event information; fan club and agent’s pre-sales, and notification to all box offices.

Able to prepare reports for the promoters and artists detailing sales, hold and remains and to provide; you’ll also ensure agreements are in place with the Legal Department, and documentation is received on a timely basis by Finance in regard to ancillary revenue streams.

About you:

We’re looking for someone with relevant and considerable experience in a ticketing role from a live entertainment background.

You’ll be comfortable managing and motivating a small team and getting the best out of them.

You will need to have great communication skills and the ability to interact positively with a range of both internal and external stakeholders both in the UK and Europe.

Highly organised, with a committed and flexible approach to work; you will have the ability to work under pressure but maintain empathy and patience.

Able to multi-task and prioritise a varied workload, you‘ll have strong IT skills, including Microsoft packages such as Word, Excel, PowerPoint and Outlook along with ticketing systems knowledge.

A team player who enjoys working in a high achieving environment, with a positive “can do” attitude, you’ll be comfortable committing to delivering the best at all times.

We’re open to conversations about flexible working.

About AEG & AEG Presents

AEG is one of the leading sports and entertainment businesses in the world. In the UK we comprise of The O2; The SSE Arena, Wembley; MBNA Thames Clippers; and AEG Presents which includes the Eventim Apollo and indigo at The O2.
AEG Presents is one of the world’s leading companies in live entertainment, promoting memorable sell-out UK tours for the world’s biggest artists including, Justin Bieber, Bon Jovi, The Who, Rod Stewart as well as finding emerging and growing new talent.

We also promote festivals and outdoor events including Barclaycard presents British Summer Time Hyde Park, UK Live featuring the likes of The Rolling Stones, Taylor Swift, The Libertines, The Killers, Kings of Leon, Phil Collins and much more.

Where: You’ll be based at our head office in King Street, near Green Park.

When: We'll be holding interviews w/c 1 July 2019 and looking for someone to start with us as soon as possible.

So why apply?

Our employees benefit from a group private pension plan, private medical insurance, life assurance, EAP, 50% off travel on MBNA Thames Clippers, Cycle to work Scheme, Season Ticket Loan, office fruit, holiday exchange, giving back days and discounts at bars and restaurants at The O2.

AEG is an exciting and inclusive place to work, and offers you the chance to develop your career and be part of one of the world's largest entertainment and sports organisations. We value our people and inspire them to be the best they can be!

We are committed to equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

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Life at AEG

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AEG is a company with global reach. AEG owns and manages over 100 of the world’s leading venues over 5 continents. They host 50 million guests annually during 10,000 events.