Senior Control Room Operator


32,500 - £35,500 a year plus benefits

Contract Type


Hours of Work

Shift based work, 42 hours per week (day or night shifts)


The O2 - The O2, Peninsula Square, London SE10 0DX

Closing Date

Monday 12th April 2021

Full Description

We are looking for a Senior Control Room Operator to join our friendly and professional security team at The O2. This is a crucial role in ensuring The O2 and wider site is a safe place for our guests and employees.

You will be responsible for the effective and efficient operation of control room duties including; alarm response, CCTV monitoring, Access and Egress control, Communication links, liaising as appropriate with Venue Management, the Managing Agents, Tenants for the Entertainments District, ICON Outlet & Peninsula Square, Emergency Services, other Law Enforcement Departments, Local Government and Transport Services.

You will support the delivery of the Site Wide Emergency Planning Strategy and Plan in conjunction with the appropriate authorities and colleagues and ensure you comply with the control room operational security standards and the relevant legislation.

We’re looking for someone with previous Control Room experience, who knows how to use radios, access control systems and operating and managing CCTV systems / data. You’ll need to have an SIA CCTV license.

As we work in a customer facing environment, you’ll need to be a people person, committed to providing the highest level of visitor care; along with a strong track record in building good working relationships across a wide range of business areas.

This is a great role for someone who enjoys working as part of a team and has a flexible and positive attitude to work.

We’ll give you all the training you need regarding our systems as well as a thorough induction on how we work at The O2, so you will be set up for success.

Where: You’ll be based in the control room at The O2 arena, nearest tube is North Greenwich.

Interviews will happen via MS Teams on 22nd and 23rd April

So why apply?

To find out more about our benefits click here

This is a great opportunity to develop and further your career. AEG is an exciting and inclusive place to work, and offers you the chance to be part of one of the world's largest entertainment and sports organisations. We really value our people and inspire them to be the best in class, always!

Our commitment to inclusion

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.

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AEG is a company with global reach. AEG owns and manages over 100 of the world’s leading venues over 5 continents. They host 50 million guests annually during 10,000 events.