Head of Health & Safety


60,000-65,000 a year plus bonus and benefits

Contract Type


Hours of Work

37.5 hours Monday to Friday, with flexible start and end times. Due to the nature of our business you will need to be able to work flexibly in terms of hours / weekends as necessary.


The O2 - The O2, Peninsula Square, London SE10 0DX

Closing Date

Wednesday 6th July 2022

Full Description

The O2 Health & Safety team wow our customers by ensuring our venue and all live events are safe and also look after all our employees making sure they can carry out their roles in a secure and safe way. They are looking for a Head of Health & Safety to over see the H&S operations within The O2 arena, Icon Outlet, Entertainment District and Up at The O2. 

You’ll develop, manage, maintain, and implement Health & Safety and Fire Safety management systems, policies, and strategy throughout The O2. 

You’ll also provide competent advice to The O2 employees, contractors and tenants on health, safety, compliance, and fire safety matters. 

With primary responsibility for accident, complaint and claims management including any relevant investigations required; you’ll be responsible for the monitoring of accident/incident trends and advising the business with proposed improvement plans. 

You’ll oversee the operation of the Contractor Management System and lead on any operational changes to suit the business; and develop the H&S and Fire Safety Policies, Standard Operating Procedure’s (SOPs), Risk Assessments and reports as required. 

This role allows the successful candidate to develop and deliver the strategic plan to ensure health and safety is firmly embedded within the culture of The O2 and its employees. 

We’re looking for someone with NEBOSH National Diploma in Occupational Health & Safety or equivalent and NEBOSH National Certificate in Fire Safety & Risk Management or equivalent. You’ll also be working towards or have the desire to complete Level 1 & 2 Food Hygiene Certificates. 

You’ll have proven experience in the formulation and delivery of health and safety management and strategy implementation in a comparable environment. 

As this role encompasses all departments within The O2 and wider venue, you’ll have proven stakeholder management skills, understanding both business and commercial needs  and be able to confidently communicate and manage expectations. 

You’ll have strong people management skills with the ability to manage and motivate to enhance people capability; and be able to build good working relationships both internally and externally. 

A team player who enjoys working in a high achieving and busy environment; you’ll have the ability to work autonomously and have a positive “can do” attitude. 

Due to the nature of our business you will need to be able to work flexibly in terms of hours / weekends as necessary. 

You’ll want to raise the bar in this role, be solutions focussed and look for ways to wow both our customers and employees. We encourage new ideas and innovation and value everyone’s opinion. 

We’ll give you a thorough induction on how we work at AEG. Our induction and onboarding programme is a great way to meet other new starters in AEG and to learn about our culture and values. We will give you training in our systems, policies and procedures so that you’ll be set up for success. 

Where: You’ll be based at The O2, Peninsula Square, London SE10 0DX. We offer flexible start and end times and currently work 4 days in the office and 1 day remotely. 

So why apply? 

AEG is an inclusive organisation where we value everybody’s contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all opinions. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always! 

You can find out about our Vision and Values here https://careers.aegeurope.com/ourvalues and our Employee network groups here https://careers.aegeurope.com/our-culture/employee-network-groups 

Our commitment to inclusion 

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware. 

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AEG is a company with global reach. AEG owns and manages over 100 of the world’s leading venues over 5 continents. They host 50 million guests annually during 10,000 events.