Fancy working at one of London’s most iconic venues? We’re looking for people who want to wow our customers and ensure they have an unforgettable experience.
Up at The O2 is an exhilarating 90 minute experience that takes you on a guided expedition over the roof of The O2 via a fabric walkway. We are looking for people to join our friendly and helpful team to assist our customers at the beginning and end of their experience with us.
In this role, you will provide best in class customer service to our guests as soon as they arrive for their climb. You will welcome our guests with a smile, process their admission tickets and answer any questions they have. You will then serve them after their climb, in the shop ensuring they experience exceptional levels of service at all times.
We are looking for positive, flexible and approachable people. You must have a genuine desire and ability to work with the public in a customer focused environment; and thrive when it gets busy maintaining patience and empathy even when working under pressure.
We will give you a thorough induction and all the training you need to be successful in this role.
You must be 18 or over to work with us.
We’re interviewing on 31 May and are looking for people to join our team in June 2022.
In this role you need to work a minimum of two shifts per week. You must be available weekends, bank holidays and summer holidays, as these are our busiest times.
AEG is an inclusive organisation where we value everybody’s contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all opinions. We support and bring out the best in each other. We value our people and inspire them to be the best in class, always!
Our commitment to inclusion
We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.
Please be aware we no longer accept CV’s. In some instances, you can still upload this but the hiring manager will not be able to use it to make their final decision. Instead, you will be asked to complete an application form, which is anonymised so that we can run a fair, inclusive, and equitable recruitment process.
Therefore, please make sure you follow the instructions carefully and complete the application form in full, with as much detail as possible as the information you provide will allow us to decide whether to progress your application to interview stage.
