Front of House Assistants


11.50 an hour, plus benefits

Contract Type

Event Based Hours

Hours of Work

Event based shift work, including weekday and weekend evenings


Eventim Apollo - 45 Queen Caroline St, Hammersmith, London W6 9QH

Closing Date

Monday 6th December 2021

Full Description

Salary: £11.50 an hour, plus benefits

We’re looking for people to join our Front of House team at Eventim Apollo who go the extra mile, every time; aspire to be the best at what they do; listen, value feedback and act on it and are passionate about delivering the best experience!

The job involves a number of roles including working behind our bars, showing guests to their seats and answering their questions, staffing the cloakroom and selling merchandise – this role gives you great variety and allows you to show off your customer service, problem solving and team work skills.

We are looking for proactive, positive, flexible and approachable people. You must have a genuine desire and ability to work with the public in a front line, customer focused setting; and thrive in a very busy environment, maintaining patience and empathy when working under pressure.

Previous bar experience is preferred, along with cash handling and customer service experience. You will need to be flexible and be able to work weekday and weekend evenings.

We’ll give you all the training you need on our systems and procedures so you’re set up for success.

Where: You‘ll be based at the venue which is at 45 Queen Caroline Street, Hammersmith, W6 9QH.

Important Information: Due to the nature of the work, you must be over 18 years old. You must also have the right to work in the UK. All the hours available are during the evenings (weekends and weekdays), shifts usually start at 6pm, generally last between 4 and 6 hours and there is a 4 hour minimum call out for each shift.

When: We will be interviewing in the coming weeks and you will need to be available to start training /working with us in January 2022.

So why apply?

AEG is an inclusive organisation where we value everybody’s contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all opinions. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!

You can find out about our Vision and Values here:

To find out about our benefits visit:

Our commitment to inclusion

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.

Please be aware we no longer accept CV’s. In some instances, you can still upload this but the hiring manager will not be able to use it to make their final decision. Instead, you will be asked to complete an application form, which is anonymised so that we can run a fair, inclusive, and equitable recruitment process.

Therefore, please make sure you follow the instructions carefully and complete the application form in full, with as much detail as possible as the information you provide will allow us to decide whether to progress your application to interview stage.

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Eventim Apollo

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AEG is a company with global reach. AEG owns and manages over 100 of the world’s leading venues over 5 continents. They host 50 million guests annually during 10,000 events.