Event Ticketing Manager (fixed term contract)


30,000-33,500 a year, pro rata plus benefits

Contract Type

Fixed Term

Hours of Work

37.5 hours a week, including evenings and weekends


The O2 - The O2, Peninsula Square, London SE10 0DX

Closing Date

Monday 5th June 2023

Full Description

The O2 Ticketing team are looking for an Event Ticketing Manager, on a one year fixed term contract, to oversee the full ticketing event cycle for your individual roster of shows, from manifest through to onsale and event day requirements to ticketing settlement.


With responsibility for the movement of ticketing inventory between internal venue allocations and external 3rd party allocation to retain the required venue sell through percentage, you will monitor ticket sales and ensure these are maximised at all times for both on and off manifested inventory.


You will also liaise with Promoter ticketing departments and event organisers to ensure all their ticketing requirements are met.


We are looking for someone with relevant ticketing experience either in Account Management/Client Services or as a Ticketing/Box Office Manager from either a venue, ticket agent or for a large concert promoter.


You will have excellent verbal and written communication skills and be a team player with a flexible and positive attitude to work.


With a strong track record in building good working relationships across diverse business areas and functions, you will thrive in a very busy environment and maintain patience and empathy even when working under pressure.


You’ll be highly organised and dedicated; prioritising a varied and ever-changing workload whilst maintaining attention to detail. You’ll want to raise the bar in this role, be solutions focussed and look for ways to wow our customers. We encourage new ideas and innovation.


We’ll give you a thorough induction on how we work at AEG. Our induction and onboarding programme is a great way to meet other new starters in AEG and to learn about our culture and values. We will give you training in our systems, policies and procedures so that you’ll be set up for success.


Where: You’ll be based at The O2, Peninsula Square, London SE10 0DX. This role will include evening and weekend work.


AEG is an inclusive organisation where we value everybody’s contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all opinions. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!

You can find out about our Vision and Values here: https://careers.aegeurope.com/our-values


AEG have 8 Employee Network groups, who give our employees a greater voice in the steps the business takes to continuously improve our workplace: https://careers.aegeurope.com/our-culture/employee-network-groups/

Our benefits can be found here: AEG Benefits


Our commitment to inclusion

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.

Apply for this job now Chevron icon used to indicate more information

Visit the The O2 page for more...

Other jobs @ The O2

More about:

Life at AEG

Point of view shot from within a crowd at a gig, audience are waving their hands in the air.

AEG is a company with global reach. AEG owns and manages over 100 of the world’s leading venues over 5 continents. They host 50 million guests annually during 10,000 events.