Box Office Assistants


9.60 a hour

Hours of Work

Zero Hours


Eventim Apollo - 45 Queen Caroline St, Hammersmith, London W6 9QH

Closing Date

Wednesday 17th July 2019

Full Description

The Job: We are looking for people to join our Box Office team and act as the first point of contact for our customers and offer a high level of customer service and professionalism.

You will assist with opening the box office on a show day; selling tickets on the door and issuing collections to customers. You will also assist with the guest list; deal with customers and any queries they may have in a timely, efficient and pleasant manner.

You: We are looking for proactive, positive, flexible and approachable people. With previous box office experience, you must have a genuine desire and ability to work with the public in a front line, customer focused setting; and thrive in a very busy environment, maintaining patience and empathy when working under pressure.

You will be an excellent communicator, confident in engaging and working with all kinds of people, both internal and external; and be proactive, positive and flexible in terms of working patterns and work.

We are looking for a positive team player who is organised, committed in their approach to work. You must be able to multi-task and prioritise your work and be able to cover the large number of events we stage each year.

Where: You‘ll be based at the venue which is at 45 Queen Caroline Street, Hammersmith, W6 9QH

Important Information:

Due to the nature of the work, you must be over 18 years old. You must also have the right to work in the UK.

About AEG & Eventim Apollo

AEG is one of the leading sports and entertainment businesses in the world. In the UK we comprise of The O2; The SSE Arena, Wembley; MBNA Thames Clippers; and AEG Presents which includes the Eventim Apollo and indigo at The O2.

Eventim Apollo, Hammersmith is one of London’s major live entertainment venues and one of the UK’s largest and best-preserved original theatres.

So why apply?

AEG is an exciting and inclusive place to work, and offers the chance to join one of the world's largest entertainment and sports organisations. We value our people and inspire them to be the best they can be!

We are committed to equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

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Eventim Apollo

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Life at AEG

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AEG is a company with global reach. AEG owns and manages over 100 of the world’s leading venues over 5 continents. They host 50 million guests annually during 10,000 events.