The Recruitment Process at AEG - FAQ’s

We recognise that our employees are fundamental to our success and we are committed to equality of opportunity for all. Our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Applying for a role with AEG

1. Are there age limits for any of your vacancies?

You must be 18 or over to apply for our roles due to the nature of our work (e.g. selling alcohol, early starts or late finishes and in some roles working alone).

For some roles there may be an upper age limit due to Health and Safety requirements and legislation. Please read the advert carefully when applying.

2. Do I need to have the Right to Work in the UK to apply for a role at AEG?

Yes, you must have the Right to Work in the UK to apply for our roles. We unfortunately cannot sponsor you, so you will need to have the correct Right to Work documents already in place before you apply for one of our roles.

3. Do I need qualifications or a degree to work at AEG?

Please check the advert carefully to see if there are specific requirements for the role you are applying for, as it will vary.

For a majority of roles we are looking for relevant experience, transferable skills and the right behaviours to succeed.

4. How do I apply for a job at AEG?

We advertise on a number of different sites such as LinkedIn and Indeed, as well as here on our own careers site. If you find a role that matches your experience and skill set, please read the advert carefully and then click the “apply now” button and follow all the instructions thoroughly. It normally takes about 5 minutes to apply for a role with us.

You will need to have a CV in Word or Adobe format ready to upload.

If there are no jobs that fit your skills and experience you can sign up for job alerts and be notified as and when vacancies arise here:

5. How do I get my application noticed?

Your CV

Keep it simple, concise, easy to read and focused on selling your skills. It should look professional and clear and be completely accurate with no grammatical errors, spelling mistakes or typos.

Presentation and order is important so that we can absorb key points. You may need to tailor it for different roles, if you have a diverse work history or varied skills.

Your application

There is a section in the application form: “Please tell us why you would like to work for us?” This is where you can really show your personality! We want to see why you think your skills and behaviours are the best fit for the role you’re applying for. We’re not looking for an essay but want to see you have thought clearly about the job and our company and why you would be an asset to us.

6. Where can I upload a covering letter?

We don’t accept covering letters, the above section in the application form is a free text box and allows you to write as little or as much as you like about yourself, your skills and experience and why you want to work here.

7. Can I apply for more than one position?

Yes, but please make sure that they are all positions you have the experience and skills to do – and do well.

8. I have applied for a job - will I receive a personal response?

We’ll let you know when we have received your application by email. We will contact you at each stage of the process by email. Please make sure you add our email address to your address book and check your spam folder if you don’t receive an email from us.

9. I was not successful in the application process. Will I get feedback?

It depends where you were in the process. We’re able to give feedback after interviews, but not after the CV screening stage – the high number of applications we receive means that, unfortunately, we just can’t get back to everyone.

10. Can I register as a speculative applicant?

We don’t accept speculative applications, but you can sign up for job alerts so you know when the right position comes along.

11. I am having issues saving my job submission and application, what should I do?

We usually find these types of issues are related to running an older version of web browsers. For optimum performance on our site, we recommend that you are using the latest browsers.

You can check the version of your web browser by clicking on “Help” from the dropdown menu at the top of the screen and then clicking on the “About ”  option. The version is displayed in the popup window.

If you are running an older unsupported web browser version, you can download later supported versions of Internet Explorer or Firefox from the links below:

Get Internet Explorer


Get Mozilla Firefox

If you are still experiencing issues, to help us look into your issue, please could you take a “screenshot” (you can take a screenshot of any error messages that you encounter by holding down the Ctrl + Print Screen keys simultaneously on your keyboard and then paste this into the body of an email) and email this to us at

AEG Interviews/Assessment centres

1. Interviews at AEG

These tend to vary according to the role but in general it will either be a one or two-stage process. We’ll review your experience, a range of competencies and if it’s relevant we’ll also ask you to prepare some form of exercise or presentation at either the first or second stage.

For some roles, we’ll ask candidates selected for interview to complete an in tray exercise and we may also ask you to complete a Behavioural Personality Questionnaire.

If you are invited to an interview you will need to log back into where you applied and select a day and timeslot that suits you. These are on a first come and first served basis, so make sure you have accepted our email address and our emails don’t end up in your junk mail! If you cannot make any of the dates, please reply to the email we sent you and let us know.

2. Assessment Centres at AEG

If you have applied for one of our customer facing roles, you may be invited to one of our assessment centres. These are group assessments where you will be given a number of team tasks to complete with your fellow candidates and then you will be interviewed. Our assessment centres normally last for around 3 hours and we are looking for great team work, communication and customer service skills.

If you are invited to an assessment centre you will need to log back into where you originally applied and select a day and timeslot that suits you. These are on a first come and first served basis, so make sure you have accepted our email address and our emails don’t end up in your junk mail! Unfortunately our assessment centre dates are set in advance and we cannot change them, so if you are not able to attend please withdraw your application and re-apply when we next advertise the role.

If you ever change your mind about applying for one of our roles, or you get another offer and cannot now attend an interview, please do log back into the recruitment system and withdraw your application. That way we can invite any other candidates on our waiting list.

3. Addresses and directions for Interviews and Assessment centres

AEG Presents and AEG Europe

AEG Head Office, 240 Blackfriars Road, London SE1 8NW

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When you arrive, please head to reception to say you are here to visit AEG and then give them the name of the person you are meeting with. They will sign you in and direct you to our offices.

Eventim Apollo

45 Queen Caroline St, Hammersmith, London W6 9QH

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Please walk round to the right of Eventim Apollo Hammersmith and buzz for entry at the main gates.

Uber Boat by Thames Clippers

Clipper House, Trinity Buoy Wharf, Poplar, London E14 0JY

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Print instructions

Buzz for entry and let the receptionist know who you are meeting

Preview Centre – where our assessment centres are held

Edmund Halley Way, London SE10 0DX

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Print instructions

The O2

The O2 Peninsula Square, London SE10 0DX

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When you enter The O2, walk towards Virgin Media Studios. AEG reception is just behind there. Please buzz for entry and let them know who you are meeting.

The Halls, Wolverhampton

The Halls, North Street, Wolverhampton WV1 1RD

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