Up at The O2 help people fulfil their dreams of becoming intrepid explorers. People who have a head for heights, are passionate about London sites and have excellent customer service skills and can share their passion with people from all over the world in roles such as expedition coordinators or front of house managers.

The facilities department provide complete venue management as well as specialised programmes in operations, guest services, ticketing, booking, sales and marketing. They also work with partners to make sure that the venue has all the facilities guests will need and expect, are secure and safe, are clean, have catering and medical care.

Heath & Safety manage all the health, safety, fire and welfare management systems for all day to day activities and events. They provide employees and business clients with support and advice on all health, safety and welfare matters and are responsible for ensuring health & safety is firmly embedded within the culture of the business.

The IT department manage and develop the systems used by The O2. They plan and budget for future business system projects, provide advice and support, are involved in bug fixes, testing, code release management and quality assurance. IT are responsible for providing excellence in data quality, availability, security and accessibility. They also provide day-to-day maintenance of the existing IT and broadcast infrastructure.

Marketing and PR deliver site-wide promotional and seasonal activity to ensure The O2 becomes a top 10 destination on the London landscape. They champion the brand and values to ensure opportunities to sell and engage are optimised, to inspire and excite and give people reasons to keep coming back. This means engaging with customers at the right time, in the right way. They bring creative ideas and content to life with marketing communications including advertising, direct mail & e-marketing.

Security Operations are responsible for strategic and operational emergency planning. This involves operating a processional control room service, the monitoring and management of various security systems and identification of security and related risks.

The O2 Sales proactively sell The O2 venues driving the sales opportunities through to deal closure. They maximise the number of events wherever possible to drive revenue contribution. This means constantly developing new sources of business through networking, trade shows and events. They need to create and implement strategic sales plans for corporate events at The O2 including The O2 arena, Building Six, AMEX lounge, Green Room and the Open Quarter to ensure corporate events are delivered profitably and successfully.

Ticketing are responsible for maximising sales of tickets for all events at The O2 campus. They manage the event ticketing process to make sure that events are correctly configured before going on-sale, monitor ticket sales, ensure they are maximised at all times and liaise with promoters and event organisers to ensure all their ticketing requirements are met.

The O2 Building Services team are responsible for ensuring the venue is maintained to the highest possible levels through it's mechanical, electrical and fabric engineering teams. They carry out reactive handyman tasks like carpentry, wall & floor repairs, painting & decorating, plumbing and also oversee routine and other works installations. They are also responsible for periodic reports and O2 building related health & safety and statutory obligations.

Venue Management is responsible for managing a diverse range of events both inside and external to the arena. For these events they plan staffing levels and lead the Front of House teams, manage the P&L, ensure best customer service and deal with any customer complaints. In addition to this they manage the event planning process to ensure any specific needs of promoters are met and contracted entitlements for event promoters/organisers are delivered.

The production team manage the processes and procedures to ensure a successful technical operation for The O2 arena. They oversee the operations of things like rigging, staging, seating and production safety.

The O2 contact centre is the first port of call for all customer and ticket enquiries. They are dedicated to delivering the highest levels of customer service at all times, be it finding the right seats for a customer buying tickets, dealing with a lost property call, or handling a complaint.

The premium seating team build great working relationships with Suite holders and VIP Club members to ensure the highest levels of renewals and sales. They are involved in ensuring that VIP Club members and Suite holders have their expectations met and exceeded by ensuring all their contracted entitlements are delivered. They also lead a suite hospitality services team to provide exceptional levels of service on event nights.

AEG own or operate over 100 venues, they own and host sports teams and produce multiple music festivals, tours and events. These are places where a lot of people go. This means we have the perfect platform for companies to promote their brands. Partnerships are responsible for creating partnerships with companies and work with them to build their brand and grow their revenues. They do this through initiatives specifically designed around our facilities, teams, events and properties. Partnerships work with them to deliver positive brand experiences and special delights for their customers.

The finance department is responsible for the preparation of financial statements and statutory accounts, reconciliation of the balance sheet, review of the management accounts as well as budgeting and quarterly forecasting. They also support the business by working with budget holders to control costs, identify risks and implement internal controls. In addition they oversee daily banking and cash administration as well as collecting and analysing passenger data.