A Day in the Life

Jessica

MNBA Thames Clippers

Hello my names is Jessica. I’ve been here for about three and a half years now. I started off as part time weekend staff as I’d just finished uni and I have made my way up to pier leader

I love meeting different people from all around the world, listening to their stories, how they’ve come here and what they’ve done so far, its really quite satisfying.

On a typical day…

5:15am - on my way to HQ

6:30am - Shift starts

We have to start early to deal with commuters at each of our 21 piers along the Thames.

I need to check that customers have enough money on their oyster cards and make sure they board the boat safely.

10:00am - On the Pier

In the Summer, a lot of the people we have on board are tourists.

I need to check where they’re going to and make sure we put them on the right boats. We sell combined tickets for the London attractions so we can save them a bit of money and hopefully they’ll have a good holiday with us.

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